Privacy Policy

Last Updated: 16.04.2024

Introduction

Thank you for choosing InfiVPN! This Privacy Policy outlines how we collect, use, and protect your information when you use our InfiVPN app. Please read this policy carefully to understand our practices regarding your data.

1. Information We Collect:

a. Personal Information:

We may collect personal information such as your name, email address, and company name when you create an account.

b. Connection Data:

We log minimal connection data, including but not limited to connection timestamps, duration, and bandwidth usage, solely for the purpose of maintaining the quality of our service.

2. How We Use Your Information:

a. Service Provision:

We use your personal information to create and manage your account, process payments, and provide you with access to our VPN services.

b. Improvement of Services:

We analyze non-personal data to enhance the performance, security, and features of our InfiVPN app.

c. Communication:

We may send you service-related emails, announcements, or updates. You can opt-out of non-essential communications.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or wireless network is completely secure.

5. Third-Party Services

Our app may integrate with third-party services. These third parties may have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third parties.

6. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website or within the app.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at support@infinitylabs.in.

9. Account Deletion

To delete your account, please follow these steps:

a. Send Request:

Send an email to info@infinitylabs.in from the email address associated with your account

b. Confirmation:

You will receive an acknowledgment email within 24-48 hours.

c. Processing:

Your account will be deleted within 5 business days, and you will receive a final confirmation email.